How to disable Zimbra dnscache service

When you are using the Zimbra mail server behind NAT with Split DNS, you need to disable dnscache service.

To view all enabled/installed services, run

zmprov gs `zmhostname` zimbraServiceEnabled zimbraServiceInstalled

Example

zimbra@mail:~$ zmprov gs `zmhostname` zimbraServiceEnabled zimbraServiceInstalled
# name mail.serverok.in
zimbraServiceEnabled: amavis
zimbraServiceEnabled: antivirus
zimbraServiceEnabled: antispam
zimbraServiceEnabled: opendkim
zimbraServiceEnabled: logger
zimbraServiceEnabled: ldap
zimbraServiceEnabled: mta
zimbraServiceEnabled: dnscache
zimbraServiceEnabled: memcached
zimbraServiceEnabled: snmp
zimbraServiceEnabled: stats
zimbraServiceEnabled: proxy
zimbraServiceEnabled: service
zimbraServiceEnabled: zimbra
zimbraServiceEnabled: zimbraAdmin
zimbraServiceEnabled: zimlet
zimbraServiceEnabled: mailbox
zimbraServiceEnabled: spell
zimbraServiceInstalled: amavis
zimbraServiceInstalled: antivirus
zimbraServiceInstalled: antispam
zimbraServiceInstalled: opendkim
zimbraServiceInstalled: logger
zimbraServiceInstalled: ldap
zimbraServiceInstalled: mta
zimbraServiceInstalled: dnscache
zimbraServiceInstalled: snmp
zimbraServiceInstalled: stats
zimbraServiceInstalled: memcached
zimbraServiceInstalled: proxy
zimbraServiceInstalled: mailbox
zimbraServiceInstalled: spell

zimbra@mail:~$ 

To disable dnscache service, run

zmprov ms `zmhostname` -zimbraServiceEnabled dnscache
zmprov ms `zmhostname` -zimbraServiceInstalled dnscache

Stop dnscache service

zmdnscachectl stop

Stop zimbra

zmcontrol stop

Start Zimbra

zmcontrol start

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