When sending an email to a server, mail bounced with the following error message.
Action: failed Status: 5.7.0 Remote-MTA: dns; mail01.riedelbau.de Diagnostic-Code: smtp; 530 5.7.0 Must issue a STARTTLS command first
To fix the error, first enabled debug in postfix for the Remote-MTA, for this, edit file
vi /etc/postfix/main.cf
Add the following lines. You need to remove these lines after debug is completed or your log file will get larger with debug log.
debug_peer_list=mail01.riedelbau.de debug_peer_level=3
Restart postfix mail server.
systemctl restart postfix
Now I send a mail, in /var/log/mail.log, I got the detailed error message.
Sep 17 08:32:25 mail postfix/smtp[31356]: vstream_buf_get_ready: fd 14 got 64 Sep 17 08:32:25 mail postfix/smtp[31356]: < mail01.riedelbau.de[93.188.26.3]:25: 220 mail01.riedelbau.de ESMTP Fri, 17 Sep 2021 08:32:23 +0200 Sep 17 08:32:25 mail postfix/smtp[31356]: > mail01.riedelbau.de[93.188.26.3]:25: EHLO smtp1.serverok.in Sep 17 08:32:25 mail postfix/smtp[31356]: vstream_fflush_some: fd 14 flush 31 Sep 17 08:32:25 mail postfix/smtp[31356]: vstream_buf_get_ready: fd 14 got 221 Sep 17 08:32:25 mail postfix/smtp[31356]: < mail01.riedelbau.de[93.188.26.3]:25: 250-mail01.riedelbau.de Hello [173.249.63.91] Sep 17 08:32:25 mail postfix/smtp[31356]: < mail01.riedelbau.de[93.188.26.3]:25: 250-TURN Sep 17 08:32:25 mail postfix/smtp[31356]: < mail01.riedelbau.de[93.188.26.3]:25: 250-SIZE 36700160 Sep 17 08:32:25 mail postfix/smtp[31356]: < mail01.riedelbau.de[93.188.26.3]:25: 250-ETRN Sep 17 08:32:25 mail postfix/smtp[31356]: < mail01.riedelbau.de[93.188.26.3]:25: 250-PIPELINING Sep 17 08:32:25 mail postfix/smtp[31356]: < mail01.riedelbau.de[93.188.26.3]:25: 250-DSN Sep 17 08:32:25 mail postfix/smtp[31356]: < mail01.riedelbau.de[93.188.26.3]:25: 250-ENHANCEDSTATUSCODES Sep 17 08:32:25 mail postfix/smtp[31356]: < mail01.riedelbau.de[93.188.26.3]:25: 250-8bitmime Sep 17 08:32:25 mail postfix/smtp[31356]: < mail01.riedelbau.de[93.188.26.3]:25: 250-BINARYMIME Sep 17 08:32:25 mail postfix/smtp[31356]: < mail01.riedelbau.de[93.188.26.3]:25: 250-CHUNKING Sep 17 08:32:25 mail postfix/smtp[31356]: < mail01.riedelbau.de[93.188.26.3]:25: 250-VRFY Sep 17 08:32:25 mail postfix/smtp[31356]: < mail01.riedelbau.de[93.188.26.3]:25: 250-TLS Sep 17 08:32:25 mail postfix/smtp[31356]: < mail01.riedelbau.de[93.188.26.3]:25: 250-STARTTLS Sep 17 08:32:25 mail postfix/smtp[31356]: < mail01.riedelbau.de[93.188.26.3]:25: 250 OK Sep 17 08:32:25 mail postfix/smtp[31356]: server features: 0x901f size 36700160 Sep 17 08:32:25 mail postfix/smtp[31356]: Using ESMTP PIPELINING, TCP send buffer size is 87040, PIPELINING buffer size is 4096 Sep 17 08:32:25 mail postfix/smtp[31356]: Host offered STARTTLS: [mail01.riedelbau.de] Sep 17 08:32:25 mail postfix/smtp[31356]: smtp_stream_setup: maxtime=300 enable_deadline=0 Sep 17 08:32:25 mail postfix/smtp[31356]: > mail01.riedelbau.de[93.188.26.3]:25: MAIL FROM:SIZE=676 Sep 17 08:32:25 mail postfix/smtp[31356]: > mail01.riedelbau.de[93.188.26.3]:25: RCPT TO: ORCPT=rfc822;[email protected] Sep 17 08:32:25 mail postfix/smtp[31356]: > mail01.riedelbau.de[93.188.26.3]:25: DATA Sep 17 08:32:25 mail postfix/smtp[31356]: smtp_stream_setup: maxtime=300 enable_deadline=0 Sep 17 08:32:25 mail postfix/smtp[31356]: vstream_fflush_some: fd 14 flush 116 Sep 17 08:32:25 mail postfix/smtp[31356]: vstream_buf_get_ready: fd 14 got 141 Sep 17 08:32:25 mail postfix/smtp[31356]: < mail01.riedelbau.de[93.188.26.3]:25: 530 5.7.0 Must issue a STARTTLS command first
The error is fixed by running
postconf -e "smtp_tls_security_level=encrypt" systemctl restart postfix
You may also need to check the value of smtpd_tls_CAfile
root@mail:~# postconf smtpd_tls_CAfile smtpd_tls_CAfile = /etc/ssl/certs/ca-certificates.crt root@mail:~#
If you don't have this set, run
postconf -e "smtpd_tls_CAfile = /etc/ssl/certs/ca-certificates.crt"
See postfix