G Suite TLS Negotiation failed, the certificate doesn’t match the host

When sending email from G Suite email account, email bounce with following error message

GSuite TLS Failed

This is because the G Suite Gmail account have Route configured and the SMTP server configured have no valid SSL.


You can install a valid SSL on your mail server or disable the TLS checking. To disable TLS checking, go to

On this page, you will see your routes (remote SMTP servers). Edit the one you are using

G Suite Edit mail route

You need to disable the check box “Require mail to be transmitted via a secure (TLS) connection (Recommended)”.

It is better get SSL fixed. If your mail server use a differnt SSL, just change server name in that page.

Need help with Linux Server or WordPress? We can help!

Leave a Reply

Your email address will not be published. Required fields are marked *